Service & Warranty
We Take Everything Into Consideration:
- Provide after-sale warranty.
- Professional technical support.
- Troubleshooting.
- Educational training.
- Environmental security assessment and recommendations of the working place.
- Adjust the design of equipment.
Our Services & Warranty
► Within 24 hours troubleshooting.
► Warranty can be extended according to client requirements.
► Assistance with equipment layout, technical consulting, troubleshooting and amendments to operation training to conform with the environmental safety regulation.
A proactive management of customer relationship
A customer's worst nightmare is purchasing a machine with no services!
Sheang Lien takes care of its customers proactively and warms their hearts. Applying customer care is a must after a machine is sold for certain period of time; visiting clients for machine examination to fulfill its contracts has become a guideline which Sheang Lien observes.
In fact, that Sheang Lien is favored by many customers lies in its efficiency in helping customers to solve issues concerning machines and other problems, such as providing suggestions on turnkey projects and supplemental equipment, and so on.
Regardless of geographical location, our instant handling policy has made us the most trusted partner our customers have.
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